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This policy explains exactly what data san666 collects when you use your account, how we use it, and what choices you have — including how we handle wallet activity through Upay and Bank Transfer. Access to our platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the payment identifiers linked to your chosen method, whether that is Upay or Bank Transfer. We also collect records of the transactions you complete through your account wallet, the device type and browser session data associated with each login, and any support messages you send us. We hold this data to operate your account correctly, to process wallet transfers, and to respond to your queries. We do not sell your personal information to third parties. Data shared with payment processors — such as those handling Upay and Bank Transfer flows — is limited strictly to what is needed to complete your transaction. We retain account records for as long as your account remains open and for a defined period after closure, consistent with the legal obligations that apply to eligible regions. Bangladesh law and any applicable regional rules govern how long and in what form we may keep your records. If you have questions about data we hold, you can reach our support team through the contact route listed in this policy.
Transaction identifiers associated with Upay wallet activity are passed only to the processor completing your transfer. We do not store your full Upay credentials on our servers beyond what your account session requires.
Bank Transfer details you submit for a withdrawal or deposit are used solely to route that transaction. Account number data is held only for the period needed to verify and complete the transfer.
Each login session records your device type and approximate network region. We use this to detect unusual access patterns and to keep your account secure, not for advertising profiling.
Messages you send to our support team are stored against your account so that follow-up queries can be resolved without you repeating your history. You may request a copy of these records at any time.
This policy applies to all data processed through your san666 account — from the moment you register to every session you open and every support message you send. It does not extend to third-party services you reach through links on our site, and it does not govern how payment processors handle data on their own systems. Understanding the boundary helps you know who to contact if a question arises outside our direct scope.
All data collected during login, account creation and session activity falls directly under this policy. We control how that data is stored, accessed and deleted.
Transaction records created when you use Upay or Bank Transfer through our platform are covered here. The payment processor's own policy governs data on their side of the transfer.
Game session data and lobby interaction logs — including activity across titles from PlayStar, CQ9, Habanero and Bigtime Gaming — are captured within our system and fall under this policy.
External sites, payment gateway interfaces and any service reached by leaving our domain operate under their own privacy terms. We are not responsible for data practices beyond our platform boundary.
You are not a passive subject of this policy — there are concrete steps you can take at any point. Log in to your account and open the account settings page to review the personal details we hold on file. If any detail is incorrect — a name spelling, a contact number or a wallet identifier linked to Upay or Bank Transfer — you can submit a correction request through our support channel and we will update the record after verifying your identity. If you want to know exactly what data we hold about you, send a data access request to the support address listed in this policy; we will respond within the timeframe required by applicable rules for eligible regions in Bangladesh. If you decide to close your account, contact support to start that process. We will confirm what data is deleted immediately and what must be retained under legal obligations that apply to your region. Each step is straightforward — you do not need to navigate any complex form outside your account or our support route.
Open account settings after login to see the personal details currently on file. Check that your contact information and linked payment identifiers are accurate.
If something is wrong — a wallet reference, a name or a contact entry — submit a correction through support. We verify and update the record promptly.
Send a written request to our support team asking for a copy of the data we hold on your account. We respond within the period required under rules applicable to eligible regions.
Contact support to start an account closure. We will tell you which data is removed immediately and which records we are obliged to retain under applicable local law.
If you have a specific question about how your data is handled, or if you want to exercise any of the rights described in this policy, use one of the contact paths below. State your registered account identifier and the nature of your request clearly so we can locate your records and respond without unnecessary back-and-forth.
Open the chat window from your account dashboard. It is the fastest route for active account questions, including wallet data queries related to Upay or Bank Transfer activity.
Send your data access or correction request by email to our support address listed on the Contact page. Include your account identifier and describe your request in plain terms.
The current state of your personal details, linked payment methods and transaction history is visible after login in your account dashboard — check there before raising a support ticket.
Handling your data carefully is not a side concern — it is built into how the account system works. We use encrypted connections for all account sessions, so data in transit between your device and our servers is not readable by a third party. Cookies on the site are used for session continuity and to remember your login state; they are not used to build advertising profiles. We do not share your account data with game studios such as PlayStar, CQ9, Habanero or Bigtime Gaming — those providers receive only the game-session events needed to run the title, not your personal or payment details. If we ever need to update this policy, the revised version will be posted at this address and the effective date will be updated. Continuing to use your account after a policy update means you have had the opportunity to review the new terms.
Every account session — login, wallet action, support message — runs over an encrypted connection. Data moving between your device and our system is protected in transit at all times.
We use cookies to keep your session active and to remember your login state across pages. We do not use tracking cookies for third-party advertising. You can clear cookies from your device browser at any time.
Account records are kept for as long as your account is active and for the period required by applicable rules after closure. We do not hold data longer than legally necessary for eligible regions.
When this policy changes, the updated version appears at this page address with a revised effective date. We do not notify by push message — check this page if you want to confirm the current version.
These are the questions we hear most often about how your account data is handled. If your question is not answered here, contact our support team directly through live chat or email.
We collect the name, contact details and payment identifiers you enter during registration — including Upay or Bank Transfer references you link to your wallet. We also collect login session data such as device type and network region, used to secure your account rather than for profiling.
No. Studios such as PlayStar, CQ9, Habanero and Bigtime Gaming receive only the game-session events needed to run a title inside our lobby. Your personal details, contact information and payment identifiers are not passed to any studio.
Log in and open your account settings to review the details currently on file. For a full record, submit a written data access request to our support team by email. We respond within the timeframe required by rules applicable to eligible regions in Bangladesh.
Yes. Contact support through live chat or email, state the account identifier and describe the correction needed. We verify your identity and update the record. Corrections to active payment methods may require additional verification steps shown in your account.
We delete personal data we no longer need promptly after closure. Transaction and account records required by applicable law for eligible regions in Bangladesh are kept for the legally required period, after which they are removed. Support will confirm the exact retention terms when you request closure.
This policy applies to all account activity processed through our platform. Whether it applies to you specifically depends on your local law and eligible region status. If you are uncertain about access eligibility under Bangladesh law, we recommend reviewing local regulations before using your account.